Privacy Policy

At My Store, protecting user privacy and maintaining transparency are core principles of how the platform operates. This privacy framework explains how personal information is collected, handled, stored, and shared when individuals browse the website, create an account, or use any related services. By continuing to access or interact with the platform, users acknowledge and accept the practices described here. These guidelines are intended to clearly explain how personal data is managed, and when questions arise regarding personal information, this policy governs how that data is treated.

In order to operate effectively and deliver reliable services, various categories of information are collected. This may include identifying and contact details such as names, email addresses, phone numbers, and delivery or billing addresses. Information related to payments, including transaction records and confirmation details, is gathered to complete purchases securely and efficiently. Account-related data such as login credentials, preferences, saved settings, and security information allows users to personalize their experience and access account features. Records of shopping activity are also collected, including products viewed, added to a cart, purchased, exchanged, or returned, as well as communication with customer support. In addition, technical and usage data such as IP addresses, browser information, device identifiers, and interaction patterns may be collected automatically through cookies and similar technologies.

Personal information may be provided directly by users when they register an account, place an order, sign up for communications, or contact support. Certain information is collected automatically when users interact with the website, helping improve performance and usability. In some cases, trusted third-party partners such as payment processors, analytics providers, or hosting services may supply information necessary to support transactions and platform functionality. Information may also be obtained from affiliated entities or business partners when appropriate and permitted by law.

The information collected is used to deliver and improve services in meaningful ways. This includes processing orders, managing payments, arranging shipping, handling returns, and maintaining user accounts. Personal data supports customer service efforts by allowing inquiries to be answered accurately and efficiently. It may also be used to personalize content, suggest relevant products, and enhance overall user experience. Marketing and promotional communications, where permitted, rely on collected information to provide tailored offers and updates. In addition, data plays an important role in maintaining security, preventing fraud, verifying identities, and protecting both users and the platform. In certain situations, personal information may be used or disclosed to meet legal obligations or respond to lawful requests from authorities.

To operate the platform smoothly, personal data may be shared with service providers who perform essential business functions such as payment processing, order fulfillment, customer support, and technical maintenance. Marketing partners may receive limited information to deliver relevant advertisements, subject to their own privacy obligations. Information may also be shared within affiliated companies or as part of business transactions such as mergers or acquisitions. Personal data is shared only as described in this policy or with user consent, and it is not sold to third parties.

The website may contain links to external platforms that operate independently. My Store is not responsible for the privacy practices of these third-party sites, and users are encouraged to review their policies before providing personal information. The services are intended for a general audience and are not designed for children under the age of 16. Personal data from minors is not knowingly collected, and if such information is identified, steps will be taken to remove it upon request.

Reasonable technical and organizational measures are implemented to safeguard personal information, though no method of transmission or storage can guarantee absolute security. Personal data is retained only for as long as necessary to fulfill business purposes, comply with legal requirements, and support operational needs. Depending on applicable laws, users may have rights to access, correct, delete, or request copies of their personal information, as well as manage marketing preferences or opt out of certain data uses. Requests may require identity verification, and authorized representatives may act on behalf of users with proper authorization.

Personal information may be transferred or processed across borders, and appropriate safeguards are used to ensure compliance with data protection requirements. This privacy policy may be updated periodically to reflect changes in practices or legal obligations, with revisions made available on the website.

Questions, concerns, or requests related to privacy and personal data can be directed to the support team by email at help@fuggles.us.com or by phone at (323) 917-0575. Assistance is available during designated support hours to help address inquiries related to privacy, products, orders, or general company information.